The complaint or grievance will be investigated by EastSide Charter School, and/or another party designated by the school district. Upon receipt of your submission, the investigator will provide effective communication of information you are unable to access due to a barrier. The procedures to be followed are:

• An investigation of the complaint shall be completed promptly.

• The investigator shall prepare a written report of the findings and conclusions.

• The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions, and actions to be taken as a result of the investigation.